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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenilee Mosley

December 30, 2025

5  out of  5
rating by Jenilee Mosley
"The Jan Rooney Agency has an awesome staff. They are very knowledgeable, understanding, and willing to help with anything."
We responded:
"Thank you so much for your kind words! We're grateful for your trust in our State Farm team. Our team is always here to help, and it's wonderful to hear that you had a positive experience with us. Let us know if there's ever anything else we can do for you!"
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David Maifeld

December 24, 2025

5  out of  5
rating by David Maifeld
"Has always been attentive and eager to help as my needs change."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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LaShuntay Stevens

December 24, 2025

5  out of  5
rating by LaShuntay Stevens
"Jan Rooney is always very helpful and polite...she's answers all of my questions and she has a great since of humor."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kathleen Conklin

December 23, 2025

5  out of  5
rating by Kathleen Conklin
"Jan Rooney State Farm has been a trusted agency for many years for me. I can count on them to always keep an eye open for any changes that need to be made to my policies. They are prompt and courteous with every need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Emily Norton

December 22, 2025

5  out of  5
rating by Emily Norton
"Best place ever, hands down! Been with them for almost 10 years now!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lionel Bourn

December 18, 2025

5  out of  5
rating by Lionel Bourn
"Phyllis was fantastic to work with. From my first contact with the agency, she was committed to helping and I felt went above and beyond to get our situation taken care of. Phyllis is extremely knowledgeable, pleasant to work with and talk to as well. I recommend the Jan Rooney agency and Phyllis for your insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carol Stratton

December 17, 2025

5  out of  5
rating by Carol Stratton
"We have been working with the Jan Rooney team for more than 6 years. The customer service is excellent and I highly recommend this agency. They are friendly and prompt when dealing with questions and service."
We responded:
"Thank you for the review, Carol! It has been a joy working with you these past 6 years and we look forward to many more as your insurance provider. We appreciate your feedback and recommendation! "
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Simon Jamel

December 16, 2025

5  out of  5
rating by Simon Jamel
"Not a customer, but stopped in because I needed something printed out and this office was more than enough to help me. If I lived in the air and I need insurance, I would definitely have it done here. Excellent customer service even though I wasn’t a customer.!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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stephanie harbin (Queen of Ponds)

December 15, 2025

5  out of  5
rating by stephanie harbin (Queen of Ponds)
"If i could give more stars i would Patrick is amazing so kind and helpful. If you’re thinking about switching your insurance to Jan Rooney State Farm then you should go ahead and do it it’s worth it."
We responded:
"Thank you for the kind words! If we could give Kris more stars too, we would! We're grateful for the time and dedication Kris puts into helping our customers, and we're so glad you felt that support. We'll be sure to pass along your thanks!"
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Jeffrey Musat

December 11, 2025

5  out of  5
rating by Jeffrey Musat
"A wonderful experience. Phyllis was very helpful and got my new home and auto policies started right away. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shane Dempsey

December 9, 2025

5  out of  5
rating by Shane Dempsey
"Always friendly and helpful when talking to them,and they are very good with dealing with tasks for me"
We responded:
"Thank you, Shane! We appreciate you taking the time to leave us a review. We love helping our State Farm customers."
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barysh

December 4, 2025

5  out of  5
rating by barysh
"Patrick is very helpful and pleasant to work with."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sandy Towe

December 1, 2025

5  out of  5
rating by Sandy Towe
"Getting a quote was fast and easy! Ben was very knowledgeable, friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Clay Hamilton

December 1, 2025

5  out of  5
rating by Clay Hamilton
"Service was quick, to the point, and thorough. It’s the best experience I’ve ever had dealing with an insurance agency."
We responded:
"Thank you for your thoughtful feedback. It is rewarding to know that the experience you received reflected the level of operational excellence and efficiency we aim to deliver. Quick, direct, and comprehensive service remains a core priority for our agency, and comments like yours reinforce the importance of maintaining those standards. We appreciate the opportunity to support you and look forward to continuing to be a dependable resource for your insurance needs!"
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Darlene

November 24, 2025

5  out of  5
rating by Darlene
"Phyllis from Jan Rooney State Farm was wonderful!! She helped us save so much money bundling our auto and home!! She explained everything and guided me through the process!!"
We responded:
"Thank you for taking the time to share your experience. It’s great to hear that Phyllis provided such meaningful support and delivered measurable value through the bundling of your auto and home coverage. Clear communication and hands-on guidance throughout the process are exactly the type of service we strive to uphold across our organization. We appreciate your confidence in the team and look forward to being a continued resource for you and your household!"
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Jorge

November 21, 2025

5  out of  5
rating by Jorge
"Great experience with Phyllis nice polite and informative much appreciated Phyllis. Happy to be part of State Farm. Looking forward to a great relationship. Thanks for everything."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christina Cuartas

November 21, 2025

5  out of  5
rating by Christina Cuartas
"Ben was great to work with, friendly, clear, and genuinely helpful. He made the whole process easy from start to finish and took the time to answer questions without rushing me. You can tell he cares about the people who come through the office. I appreciated the follow-up and the professionalism. Highly recommend their office, and I’ll gladly send others their way!"
We responded:
"Thank you for taking the time to share your experience — your feedback reflects exactly the standard of service we aim to deliver. It’s gratifying to hear that the process felt smooth, that your questions were answered thoroughly, and that the follow-up reinforced your confidence in working with our office. We take great pride in providing a customer experience built on professionalism, clarity, and genuine care, and we sincerely appreciate your willingness to recommend us to others. We look forward to continuing to support you for years to come!"
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Alice Breeding

November 21, 2025

5  out of  5
rating by Alice Breeding
"Teresa @ Jan Rooney’s office provided great customer service and I enjoyed working with her to change our home and auto insurance. She made everything easy and was very friendly and helpful. Also, Patrick was very helpful when I called into their office. I would highly recommend this insurance office for their professional services."
We responded:
"Thank you for sharing your positive experience — it’s great to hear that Teresa made your home and auto transition easy and enjoyable, and that Patrick delivered the same high level of service when you called in. Your recommendation means a great deal, and we appreciate you recognizing the team’s professionalism and customer-focused support!"
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Anthony

November 19, 2025

5  out of  5
rating by Anthony
"They care about their clients"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laura Castor

November 6, 2025

5  out of  5
rating by Laura Castor
"This agency has helped me tremendously with all my insurance needs. If you’re looking for a new agent, look no further, this agent is understanding and cares about its customers. Ask for Ben!"
We responded:
"Thank you for your review! We're glad to have been able to assist you with all your insurance needs. We strive to provide understanding and caring service to all our customers. Please let us know if there is anything else we can do to help!"
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Colette Wimby

November 3, 2025

5  out of  5
rating by Colette Wimby
"I was able to answers to my questions fast. I like good customer service."
We responded:
"Thank you for your feedback! We’re glad to hear that our team was able to assist you quickly and provide the level of service you expect and deserve. We appreciate the opportunity to serve your insurance needs!"
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Ryan Graves

October 31, 2025

5  out of  5
rating by Ryan Graves
"Thank you guys for always being available and ready to help."
We responded:
"Thank you for your kind words! We’re pleased to know our team’s availability and dedication have made a positive impact. Providing dependable support to our customers is always our top priority!"
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Cheryl Wallin

October 31, 2025

5  out of  5
rating by Cheryl Wallin
"It was wonderful speaking with your team member Teresa this morning. All of my issues were resolved. Thank you for the excellent support."
We responded:
"Hi, Cheryl! Thanks for your 5-star review. We pride ourselves on providing exceptional customer service for our good neighbors so we are pleased to see you had a good experience with our office. Please let your friends and family know how we can assist them with their insurance needs as well! Jan"
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Lyn Wilson

October 28, 2025

5  out of  5
rating by Lyn Wilson
"Ben was very kind and not pushy at all He was considerate and supportive I’m eager to advise anyone to ho with state farm"
We responded:
"Thank you for your kind words and for recommending our State Farm team! We're so glad to hear that Ben provided considerate and supportive service. We appreciate your trust and look forward to continuing to serve your insurance needs for years to come!"
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Logan Grimmett

October 24, 2025

5  out of  5
rating by Logan Grimmett
"Big shoutout to Ben. Dude knows how to get stuff done. Helped me escalate a claim with a botched estimate and was able to make the connection between service shop and the claims team. People should really utilize their local agents more if they need to. I think the AO will be the reason I stick with this insurance company. Good service."
We responded:
"Thank you for sharing your feedback! We’re glad to hear Ben provided the outstanding service our customers deserve. He’s dedicated to ensuring every interaction is handled with care and professionalism. We appreciate your support and are grateful to have you with us!"