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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Carter Sr.

July 10, 2025

5  out of  5
rating by Charles Carter Sr.
"Patrick was very knowledgeable experience and helpful in making this policy change and I would like to give him a five star thank you"
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Chris Kitchens

July 10, 2025

5  out of  5
rating by Chris Kitchens
"Very friendly and great customer service. Kris helped me get squared away quickly to be able to purchase a new car for my son as a surprise. Ty Kris!"
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Candy Dass

July 10, 2025

5  out of  5
rating by Candy Dass
"State Farm Insurance /Jan Rooney insurance agent are the best. Phyllis was amazing and went the extra mile in providing cars and home insurance. Kris King CS rep is such a kind, thoughtful, patient and knowledgeable help with any questions and concerns I have had. I am 69yrs old and have had State Farm Insurance for much of my life. No other insurance I have ever tired can beat their rates and customer service."
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Leonardo Lorenzo

July 9, 2025

5  out of  5
rating by Leonardo Lorenzo
"Phyllis was amazing. She has been very helpful and very informative!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Phyllis provided helpful and informative service. She takes great pride in supporting our customers, and your kind words mean a great deal to our team. We appreciate your trust and look forward to continuing to serve you!"
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Wood Land

July 7, 2025

5  out of  5
rating by Wood Land
"I've been with State Farm for 35 years. Agents have changed few times since then but Jan Rooney is one of the best."
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Robert Bryan

July 2, 2025

5  out of  5
rating by Robert Bryan
"They efficiently arranged for a repair of my broken windshield!"
We responded:
"Thank you for taking the time to leave us a 5-star review! Receiving feedback on our State Farm office is important for us to help our other good neighbors. If there is anything else we can do to help then please let us know! "
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PilatesWithPaula

July 2, 2025

5  out of  5
rating by PilatesWithPaula
"Patrick was great to work with! Saved us money and made the process easy. Definitely recommend working with him"
We responded:
"Thank you for sharing your experience! We’re glad to hear Patrick provided excellent service and made things easy while helping you save. We appreciate the recommendation and look forward to continuing to serve you! "
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Michelle Sanders

July 1, 2025

5  out of  5
rating by Michelle Sanders
"Phenomenal service every time I speak to them... They go above and beyond every time to help and just be truly awesome!"
We responded:
"Thank you for the review! Providing exceptional customer service is always one of our top priorities. If there is anything else we can do for your insurance needs then please let us know!"
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Martin Maignan

June 25, 2025

5  out of  5
rating by Martin Maignan
"Excellent service. They made everything super smooth and easy."
We responded:
"Thank you for the positive feedback! We're pleased to know your experience was smooth and hassle-free. Providing excellent service is always our priority, and we appreciate the opportunity to assist you. We're here whenever you need us!"
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Tracy Taylor

June 24, 2025

4  out of  5
rating by Tracy Taylor
"I spoke with Chris today regarding my current policy. She answered all of questions, looked for option that could save me money, provide quotes and she was so pleasant and knowledgeable. Thank you"
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kris provided such helpful, attentive service. Her dedication to finding the right options and making the process pleasant and informative is exactly what we strive for. We truly appreciate your kind words and the opportunity to assist you!"
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Darrell King

June 23, 2025

5  out of  5
rating by Darrell King
"very respectful and knowledgeable about product made the whole experience easy!"
We responded:
"Thank you so much for your kind words! We’re pleased to hear that your experience was smooth and that our State Farm team’s professionalism and product knowledge made a difference. We’re here to make insurance straightforward and supportive every step of the way!"
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Leticia Andres

June 20, 2025

5  out of  5
rating by Leticia Andres
"Maxwell was awesome at helping me out with my insurance."
We responded:
"Thank you for sharing your experience! We're glad to hear Maxwell was awesome in assisting you with your insurance needs. We'll be sure to pass along your kind words—he’ll appreciate it! We're grateful to have you with us."
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Diana Gissendanner

June 20, 2025

5  out of  5
rating by Diana Gissendanner
"Always extremely helpful and goes above and beyond to make sure you are taken care of!"
We responded:
"Thank you for the wonderful feedback! We're honored to hear that our State Farm team consistently goes above and beyond to ensure you're well taken care of. Providing exceptional service is always our top priority—we truly appreciate your continued trust and support!"
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Josselyne H.

June 19, 2025

5  out of  5
rating by Josselyne H.
"This is a great office and I advised any and everyone to do business with them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher Gardner

June 17, 2025

5  out of  5
rating by Christopher Gardner
"Phyllis was amazing!! She was able to double our coverage for less money! So glad she reached out to us!"
We responded:
"Thank you for the kind words! We're so glad to hear that Phyllis was able to help double your coverage while saving you money — that’s exactly the kind of service we strive to provide. We appreciate the opportunity to work with you and are grateful you took the time to share your experience!"
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Tiffany Holcombe

June 17, 2025

5  out of  5
rating by Tiffany Holcombe
"Kris was super sweet and helpful! Made talking to her a breeze!"
We responded:
"Thank you so much for the kind words! We're glad to hear that Kris made your experience easy and enjoyable. She's a valued part of our team, and we appreciate you taking the time to share your feedback!"
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Andrew Krejci

June 16, 2025

5  out of  5
rating by Andrew Krejci
"Maxwell was beyond a help to us! 10/10 recommend he talked through every single step and helped insure the right coverage was applied. Thanks!"
We responded:
"Thank you for the wonderful feedback! We're so pleased to hear that Maxwell provided such thorough and attentive support. His commitment to walking through each step and ensuring the proper coverage is exactly the level of service we strive for. We truly appreciate your recommendation!"
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Andrea Russell

June 16, 2025

5  out of  5
rating by Andrea Russell
"Always friendly and helpful. We have used this agency for over 5 years. Highly recommend"
We responded:
"Thanks, Andrea! Provided exceptional service and helping our State Farm customers save money is what we love to do. Please reach out with anything else you may need help with!"
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Cindy Schulz

June 14, 2025

5  out of  5
rating by Cindy Schulz
"Customer service has always been exceptional."
We responded:
"Thank you for the review, Cindy! It was our pleasure assisting with your insurance needs. If our State Farm can help in any other way please let us know! "
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Kennon Woods

June 13, 2025

5  out of  5
rating by Kennon Woods
"Kris made the process of receiving information very easy, efficient and effortless on my part…Plus , Kris ,making sure that the information was tailored to my needs, had me at attention though the whole process. I could only wish to get the assistance that Kris gave me . State Farm , I think you messed it up with Kris. Now, the other employees have a high bar to reach, Kris definitely set it… Around of applause, standing ovation is due. Thanks Kris…👏👏👏👏👏👏👏👏👏 …..please excuse the punctuation grammar errors"
We responded:
"Hello Kennon, thank you for sharing your wonderful experience with our team. We are delighted to hear that Kris made the insurance process easy and tailored to your needs. Next time you need us, we will be here, so please do not hesitate to reach out with any questions or concerns! -Jan"
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Jerry Hicks

June 13, 2025

5  out of  5
rating by Jerry Hicks
"Very helpful knew exactly what I needed"
We responded:
"Thank you for your feedback! We're glad to hear you had a helpful experience and that our State Farm team was able to identify exactly what you needed. We're always here to assist—don’t hesitate to reach out anytime!"
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Omero Renteria

June 11, 2025

5  out of  5
rating by Omero Renteria
"They are always available to assist when needed. I highly recommend using Agent Jan Rooney- State Farm Insurance. By far the best Insurance Agent I have ever worked with. 10 STAR!!!!!!!"
We responded:
"Thank you for the 5-star review and recommendation! We work hard to make ourselves easily available to our State Farm customers. Happy to have been able to help!"
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Will Alexander

June 9, 2025

5  out of  5
rating by Will Alexander
"There is nothing better in business then speaking to a human on the other end of the phone. That’s what signifys Jan Rooneys State Farm.from countless other business models.personal services."
We responded:
"Thank you for your kind words and for recognizing what sets us apart. In an era of automation, we remain committed to the personal touch—because we believe there’s no substitute for genuine human connection. Your appreciation reinforces our belief that real conversations still matter. We’re honored to serve you!"
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STEVEN ALVEY

June 7, 2025

5  out of  5
rating by STEVEN ALVEY
"Outstanding service! Knowledgeable and answered all my questions. Found the insurance package that worked best for me!"
We responded:
"Thank you for the kind words! We're so pleased to hear that you had a positive experience and found the right insurance package to meet your needs. Our team takes great pride in providing knowledgeable guidance and outstanding service every step of the way. We're grateful for the opportunity to serve you!"
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Richard Gerber

June 7, 2025

5  out of  5
rating by Richard Gerber
"I came in for information and left with a new contract. Patrick saw me quickly, answered all my questions and went above and beyond. I highly recommend Jan Rooney agency."
We responded:
"Thank you for sharing your experience! We're glad to hear that Patrick was able to assist you promptly and thoroughly. Going above and beyond is something we take great pride in, and it’s wonderful to know you felt supported every step of the way. We appreciate your recommendation."