State Farm® Insurance Agent Jan Rooney
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Richard Gerber
June 7, 2025
5
out of
5
rating by Richard Gerber
"I came in for information and left with a new contract. Patrick saw me quickly, answered all my questions and went above and beyond. I highly recommend Jan Rooney agency."
Dr. Vickie H. Williams-Benson
June 7, 2025
5
out of
5
rating by Dr. Vickie H. Williams-Benson
"Patrick was very professional and insured me that I was getting the best rates for my home and auto. I recommend Jan Rooney State Farm Agency. Make sure you speak with Patrick about your insurance needs. Thank you!"
Sherri Valverde
June 6, 2025
5
out of
5
rating by Sherri Valverde
"I was looking for a lower rate on my auto and home insurance and worked with Maxwell at Jan Rooney - State Farm Insurance. He was so helpful and pleasant to work with and he is saving us over $1200 a year on insurance! Thanks Maxwell for helping us out!!"
We responded:
"Thank you for sharing your experience! We're pleased to hear that Maxwell provided such helpful and pleasant service while assisting with your auto and home insurance needs. His dedication to our customers truly reflects the standard we strive for every day. We appreciate the opportunity to serve you!"
Tamela McKenzie
June 6, 2025
5
out of
5
rating by Tamela McKenzie
"I had a great experience working with Patrick. He provided a fast and detailed quote for both home and auto insurance and was incredibly helpful throughout the process. His expertise helped me find the right coverage while saving me money. Highly recommend for anyone looking for reliable and cost-effective insurance options!"
We responded:
"Thank you for the kind words! We're pleased to hear that Patrick delivered a fast, detailed, and helpful experience while guiding you through your home and auto insurance options. His expertise and commitment to providing reliable coverage are what we aim for with every customer. We truly appreciate your recommendation!"
April Phillips
May 30, 2025
5
out of
5
rating by April Phillips
"I highly recommend them. They're on top of everything and they have great rates. Kris gave me awesome customer service."
We responded:
"Thank you so much for your recommendation! We're thrilled to hear that you're pleased with our service. Your satisfaction is our top priority, and we're glad to know we're meeting your expectations. If you ever need anything else, please don't hesitate to reach out!"
Kennon Woods
May 30, 2025
5
out of
5
rating by Kennon Woods
"Kris made the process of receiving information very easy. in addition, making sure that the information was tailored to my needs … Thanks Kris…"
We responded:
"Hello Kennon, thank you for sharing your wonderful experience with our team. We are delighted to hear that Kris made the insurance process easy and tailored to your needs. Next time you need us, we will be here, so please do not hesitate to reach out with any questions or concerns! -Jan"
Mica Toczynski
May 30, 2025
5
out of
5
rating by Mica Toczynski
"I was recently insured with GEICO but I recieved call from Phyllis & she said she could could get me a better rate. She indeed get me a better rate, she saved me $500 a month. What prompted my review today was a warm phone call with Teresa(sorry if I misspelled your name). She was so kind & helpful. She made making my monthly payment easier for me. She was also very relatable. I have spoken to 3 different ladies in this office & each of them have been helpful & kind. I’m so glad I made the switch to State Farm. It’s a much more personal experience which I appreciate."
We responded:
"Thank you for leaving us a great review, Mica! We are thrilled to see that our team went above and beyond to help you find the right coverage for your needs. We truly appreciate you choosing us, so please let us know if you have any questions or concerns. We are always here to assist you! -Jan"
Vishal Gupta
May 29, 2025
5
out of
5
rating by Vishal Gupta
"I had a fantastic experience working with Patrick to get a new home insurance policy. From start to finish, he was incredibly helpful, knowledgeable, and responsive. He took the time to answer all of my questions thoroughly and made sure I understood every detail of the policy options. Most importantly, he helped me find the best coverage at a great rate. Patrick made what could have been a stressful process feel easy and straightforward. Highly recommend working with him if you're looking for someone who truly has your best interests in mind!"
We responded:
"Hi Vishal, thank you for sharing your kind words with our team. We are thrilled to hear that Patrick was helpful, knowledgeable, and responsive throughout your time with him. Thank you for choosing us for your insurance needs and for your recommendation of Patrick. Please let us know if you have any questions or concerns. We are always here to help! -Jan"
hanan wehbe
May 28, 2025
5
out of
5
rating by hanan wehbe
"My 5 stars go to the best insurance rate and their best customer service."
We responded:
"Hi Hanan, thank you for sharing your kind review with us. We are thrilled to hear that our service is top-notch, and you are happy with your coverage as well. Thank you for trusting us, and we look forward to assisting you again soon. Please let us know if you have any questions! -Jan"
Mark Niethammmer
May 27, 2025
5
out of
5
rating by Mark Niethammmer
"The Jan Rooney agency is like none other. Kris King was so helpful in providing quotes for three different cars I am considering purchasing. Customer Service is alive and well at this business! If you are shopping your insurance, you need to call them. Do it. Your future self will thank you."
We responded:
"Thank you for sharing your experience! We're so glad your friend recommended reaching out and that we could help you save on your insurance. It’s always worth reviewing your options, and we’re happy we could provide the coverage you need at a better cost. If you ever have any questions, we’re here to help!"
Joe DiBernardo
May 23, 2025
5
out of
5
rating by Joe DiBernardo
"Kris, Teresa and Angela were so professional and pleasant. I love the customer care team at State Farm. They are the best!"
We responded:
"Thank you so much for your kind words! We're proud to have Kris, Teresa, and Angela on our customer care team—they truly exemplify the professionalism and warmth we strive to provide every day. Your appreciation means a great deal to us! Please don’t hesitate to reach out if there's ever anything we can assist you with."
James Flanagan
May 22, 2025
5
out of
5
rating by James Flanagan
"Jan Rooney and Phyllis Zerkle are an amazing combo to work with for your insurance needs. I had a small loan from State Farm many years ago that Jan assisted me with and she's been persistently giving me quotes and reaching out trying to earn my home and auto insurance business. Today was finally the day, after my former carrier let me know my home owners rates were going up nearly $800 over last year (no claims...), and my auto was increasing over $400 over a six month term (no accidents), enter Phyllis Zerkle!! Phyllis was able to get me quoted on both policies, set me up with better coverage, lower deductibles, all for rates far less than what I would have been paying. Give Jan and Phyllis a shot, I can't say enough about their customer service, effort, and all around great attitudes and personalities. I know insurance isn't generally fun for most people to deal with, but I am relieved knowing my policies are in good hands."
We responded:
"Thank you for the kind words and for giving us the opportunity to earn your business. We’re so glad they could provide you with better coverage and outstanding service throughout the process. Your trust means a great deal to us—we’re proud to have you with us and look forward to continuing to support your insurance needs."
Pink Patties
May 22, 2025
5
out of
5
rating by Pink Patties
"Working with Patrick was so easy and seamless!"
We responded:
"Thank you for the kind words! We're so glad to hear that working with Patrick was easy and seamless. Providing a smooth, stress-free experience is exactly what we aim for, and we appreciate the opportunity to serve you."
Tufdon Chukwudum
May 21, 2025
5
out of
5
rating by Tufdon Chukwudum
"Patrick really took his time with helping me find the best coverage that satisfied my budget, I’m so glad we were able to finish off today - Tufson Ofodum"
We responded:
"Thank you for your kind words! We're so pleased to hear that Patrick took the time to find coverage that fit your needs and budget. It’s always our goal to ensure every customer feels supported and confident in their decisions. We're glad everything came together smoothly, and we appreciate the opportunity to serve you!"
Dennis Grady
May 20, 2025
5
out of
5
rating by Dennis Grady
"Patrick was great and very helpful and insightful."
We responded:
"Thank you for sharing your experience! We're pleased to hear that Patrick was helpful and insightful during your interaction. His dedication to providing clear, informative service reflects our team's ongoing commitment to supporting our customers with professionalism and care. We appreciate your trust in us!"
Becky Wilson
May 20, 2025
5
out of
5
rating by Becky Wilson
"I have been with this agency for a long time- at least 20 years. In that time I have had to file two claims. Both claims were handled expediently and with what I thought to be fair results. I live two hours away now and I wouldn’t change agencies for anyone else. All the staff are friendly and knowledgeable-"
We responded:
"Thank you for your continued trust and loyalty over the past 20 years—it truly means the world to us. We're grateful for the opportunity to serve you, even from two hours away. Our team takes pride in providing knowledgeable, friendly service, and it’s always our goal to ensure you feel supported no matter where life takes you. We look forward to continuing to be your trusted agency for years to come!"
Darrell Wade
May 19, 2025
5
out of
5
rating by Darrell Wade
"Jan Rooney State Farm is wonderful. They really helped my family save money on our insurance … and made it easy to do so. I cannot recommend them, and especially Patrick Murchison"
We responded:
"Thank you Darrel for the five star review and recommendation! We truly appreciate your support! - Jan Rooney & State Farm Insurance Team"
Georgine Lightsey
May 15, 2025
5
out of
5
rating by Georgine Lightsey
"Kris provided excellent customer service in our conversation today. She not only answered all of my questions thoroughly, she was also so kind and personable while doing so. In my opinion, she exemplified true customer service at its finest. Jan Rooney should be proud to have Kris as a member of her team of professionals. Well done."
We responded:
"Thank you for your thoughtful and generous review! We’re so pleased to hear that Kris provided you with such a positive experience. Her commitment to delivering exceptional service with kindness and professionalism is exactly what we strive for each day. We will be sure to share your kind words with Kris and Jan—your recognition means a great deal. Thank you again for choosing us!"
Roxanne Mcfarlane
May 15, 2025
5
out of
5
rating by Roxanne Mcfarlane
"Jan Rooney shows great customer service and is very helpful."
We responded:
"Thank you so much for taking the time to share your positive experience with our State Farm team. We're thrilled to hear that we provided you with great customer service. We truly appreciate your feedback and value your satisfaction as our customer. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future."
Ruth Weddermann
May 15, 2025
5
out of
5
rating by Ruth Weddermann
"Jan Rooney and her staff are fabulous! Very knowledgeable, professional and helpful."
We responded:
"Thank you for the kind words, Ruth! My State Farm team and I pride ourselves on providing great service to our customers so we appreciate the feedback. Please let us know if there is anything else we can do for you!"
Nichole Stovall
May 15, 2025
5
out of
5
rating by Nichole Stovall
"Maxwell was great!! Very knowledgeable and took the time to make sure I had a policy that fit my needs and budget! We switched from another company and saved almost $200/month!"
We responded:
"Thank you for the kind words! We’re so pleased to hear that Maxwell provided you with excellent service and took the time to ensure everything was a great fit. We’re grateful you chose to work with our team and appreciate the opportunity to serve you!"
Jennifer Hendon
May 13, 2025
5
out of
5
rating by Jennifer Hendon
"Such a wonderful staff. Kris was very attentive, patient, and informative. Would recommended to anyone looking for insurance."
We responded:
"Thank you so much for your kind words! We're pleased to hear that Kris provided attentive, patient, and informative service—hallmarks of the experience we strive to deliver every day. We truly appreciate your recommendation and the opportunity to assist with your insurance needs. If there's ever anything more we can do, don't hesitate to reach out!"
Annemarie Duffy
May 11, 2025
5
out of
5
rating by Annemarie Duffy
"I enjoy receiving a personalized experience with everyone at this agency and I receive the assistance I need each time I reach out to them."
We responded:
"Thank you for sharing your experience with us! We're honored to know that you feel genuinely supported and valued each time you connect with our team. Providing a consistent and personalized level of service is something we take great pride in, and it’s incredibly rewarding to hear that it makes a difference. We're always here when you need us!"
John Cassard
May 9, 2025
5
out of
5
rating by John Cassard
"Process was easy, efficient and I now have better coverage for less money. Fantastic!"
We responded:
"Thank you for the great feedback! We're pleased to hear the process was smooth and efficient—and even more so that you're now enjoying better coverage at a lower cost. That's exactly the kind of outcome we aim for. We're grateful for the opportunity to serve you!"
Keith Patterson
May 9, 2025
5
out of
5
rating by Keith Patterson
"Best customer service ever. They truly care about the customer...First class"
We responded:
"Thanks, Keith! We do care about our customers and work hard to treat you like family. We appreciate the feedback!"